From 2025, the Ministry of Health introduced revised criteria for evaluating the performance of healthcare facilities. In addition to operational efficiency and financial performance, indicators related to patient satisfaction, personnel turnover and avoidable hospitalizations will now be assessed.
The evaluation objectives vary according to the type of facility (for example, primary care centres, rehabilitation and nursing facilities, blood banks and ambulance services). The aim is to encourage facilities to use financial resources more responsibly, to improve coordination of services, and to provide better quality, patient-centred care.
Performance is measured and aggregated across indicators, affecting a pay-for-performance share of healthcare facilities managers’ salary. Institutions with poor year-end financial performance receive lower scores, thus impacting the salaries of the heads of public healthcare facilities.